IMPORTANT: Order Status is updated periodically and does not always reflect real-time order status. If your order has not shipped, please allow for sufficient order processing time (as stated on web site product page) before contacting us for the status of your order. If your order has not shipped and is past the stated order processing time specified on our web site, please email us using the "Ask A Question" link at: http://futurememories.crmdesk.com/
Please enter the email address that was used on your order and the order number that appeared in the subject of your order confirmation email, click Search Orders and scroll down for results. This email was sent immediately after placing your order. If you do not see the order confirmation email in your inbox, please check your spam filter.